Terms & conditions

Terms and Conditions

Effective Date: October 28, 2026

Welcome to SolidLine Auto Transport. These Terms and Conditions govern your access to our website and your use of the information and auto transport services offered or arranged through our business.

By using this website, submitting an inquiry, requesting a quote, or entering into a transportation agreement, you acknowledge that these terms may apply to your use of the website or the relevant services. A separate written quote, booking confirmation, or transportation agreement may contain additional terms that apply to a particular shipment.

Please read these Terms and Conditions carefully before using our website or arranging vehicle transportation.

1. Business Information

Business Name: SolidLine Auto Transport

Business Address: 1519 Main St, Los Angeles, CA 90015

Phone Number: (213) 772-3820

Website: http://solidlineautotransport.us

2. Scope of Services

SolidLine Auto Transport provides information about vehicle transportation options and offers or arranges services subject to availability and the terms of the applicable agreement.

The services presented on this website include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

The availability of each service depends on the vehicle, route, pickup and delivery locations, carrier capacity, scheduling, and other relevant circumstances.

The exact scope of the services offered directly by the business, or arranged through third-party transportation providers, must be established by the applicable booking documentation.

3. Quotes and Pricing

Quotes may depend on the vehicle’s make, model, size, condition, transportation distance, pickup and delivery locations, transport method, requested dates, and current carrier availability.

A quote or estimate does not constitute a confirmed booking unless the applicable acceptance and confirmation requirements have been satisfied.

Before confirming a shipment, customers should review the quoted amount, payment schedule, possible additional charges, cancellation conditions, and any other applicable terms.

Any changes to the vehicle details, route, pickup location, delivery location, or requested service may affect the quoted price or availability.

No price or delivery timeframe is guaranteed unless it is expressly confirmed in the applicable written agreement.

4. Booking and Scheduling

Customers must provide accurate information when requesting or confirming transportation services.

This may include the vehicle’s identification and condition, pickup and delivery addresses, contact details, vehicle operability, and any special loading or access requirements.

Pickup and delivery dates or windows are subject to the terms of the applicable agreement and may be affected by traffic, weather, carrier availability, road restrictions, mechanical issues, and other circumstances.

Customers should ensure that authorized individuals are available to release and receive the vehicle at the agreed locations.

If a schedule or location needs to change, customers should contact the business as soon as possible. Changes may require a revised quote or additional arrangements.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate vehicle and shipment information.
  • Disclosing known mechanical issues, inoperability, modifications, and unusual dimensions.
  • Removing personal belongings unless their transportation has been expressly approved.
  • Preparing the vehicle according to the carrier’s instructions.
  • Providing necessary keys and cooperating with pickup and delivery inspections.
  • Ensuring the pickup and delivery locations are accessible or agreeing to an alternative meeting point.
  • Reviewing the transportation agreement and applicable payment terms.
  • Documenting the vehicle’s condition before pickup and after delivery.

Customers should not assume that personal belongings left inside a vehicle will be accepted, transported, or covered under any applicable insurance arrangement.

6. Vehicle Condition and Inspection

Customers should inspect their vehicles before transportation and retain photographs of the vehicle’s existing condition.

A pickup inspection or condition report should be reviewed for accuracy where provided. Customers should also inspect the vehicle upon delivery and document any concerns promptly.

Any claim involving vehicle damage must be reported according to the applicable transportation agreement, carrier procedures, insurance requirements, and governing law.

Nothing in these terms removes any rights that customers may have under applicable law.

7. Transportation Providers and Third Parties

Where third-party carriers, brokers, payment providers, or other service providers are involved, their respective roles and responsibilities must be determined by the applicable agreements and legal requirements.

Customers should review the carrier information and transportation documents provided for their shipment.

SolidLine Auto Transport’s specific legal role in each transaction, including whether it acts as a carrier, broker, or another type of service provider, should be stated accurately in the applicable agreement.

These Terms and Conditions do not independently establish that the business provides transportation directly or that any particular third-party arrangement applies to every shipment.

8. Insurance and Liability

Insurance coverage, limitations, exclusions, deductibles, and claims procedures depend on the applicable transportation arrangement and insurance policy.

Customers should request and review relevant carrier insurance information before transportation begins. They should also clarify how damage claims must be submitted and what documentation is required.

Nothing on this website should be interpreted as a representation of specific insurance limits, coverage, or guarantees unless those details are expressly documented and verified.

To the extent permitted by applicable law, liability is governed by the applicable agreement and the laws governing the particular transaction. Nothing in these terms excludes liability that cannot lawfully be excluded.

9. Cancellations, Rescheduling, and Refunds

Cancellation, rescheduling, deposit, and refund terms must be disclosed in the applicable quote or booking agreement.

Any applicable cancellation charges, nonrefundable amounts, carrier commitments, or refund processing requirements should be reviewed before confirming a booking.

Customers who wish to cancel or change a shipment should contact the business using the published contact information.

Business-specific requirement: Insert the company’s actual cancellation policy, deposit rules, refund conditions, and applicable time limits before publication.

10. Website Use

You agree to use this website lawfully and not to interfere with its operation, attempt unauthorized access, introduce malicious code, or misuse any website feature.

You may not use the website to submit fraudulent inquiries, impersonate another person, transmit unlawful content, or violate the rights of others.

We may modify website content, features, or availability as necessary, subject to applicable law.

11. Website Information and Accuracy

The website is intended to provide general information about the business and its services. Service descriptions, estimates, and other website content may not address every circumstance of an individual shipment.

Customers should obtain written confirmation of important details, including price, scheduling, carrier identity, transportation arrangements, and applicable terms.

We will take reasonable steps to maintain accurate website information, but no statement on this website should replace a shipment-specific written agreement.

12. Intellectual Property

Unless otherwise stated, website text, graphics, logos, design elements, and other original materials are owned by or used with permission by their respective rights holders.

You may not reproduce, distribute, modify, or commercially exploit protected website content without the necessary authorization, except where permitted by applicable law.

13. Third-Party Websites

This website may contain links to third-party websites or services. Such websites are governed by their own terms and privacy policies.

The presence of a third-party link does not necessarily constitute an endorsement of its content, products, or services.

14. Privacy

Personal information submitted through the website may be processed in accordance with the SolidLine Auto Transport Privacy Policy and applicable privacy laws.

Customers should review the Privacy Policy to understand how information is collected, used, disclosed, and protected.

15. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our website, business operations, services, or legal requirements.

The revised version will be posted on this page with an updated effective date. Changes apply as permitted by applicable law and do not override the terms of an existing agreement where prohibited by law.

16. Governing Law and Disputes

These Terms and Conditions are subject to the laws applicable to the relevant transaction, without displacing any mandatory consumer protections or other legal requirements.

The appropriate jurisdiction, dispute-resolution procedure, and venue must be determined based on the business’s legal status, applicable agreements, and governing law.

Business-specific requirement: Have legal counsel confirm the governing-law and venue provisions before adding a specific state, court, arbitration requirement, or dispute-resolution restriction.

17. Contact Information

For questions about these Terms and Conditions, contact:

SolidLine Auto Transport

1519 Main St, Los Angeles, CA 90015

Phone: (213) 772-3820

Website: http://solidlineautotransport.us